As a small business owner, your time is invaluable. Every interruption can pull you away from the tasks that matter most, especially when those interruptions come in the form of unwanted spam calls. The last thing you need is to be disrupted during your workday—or worse, during your valuable weekend downtime—by a call that’s irrelevant […]
In the fast-paced digital world, text messaging has emerged as a powerful tool for small businesses to connect with their customers. With open rates as high as 98%, SMS marketing is a direct and effective way to reach your audience. But as this method gains popularity, regulations have evolved to ensure responsible usage. One key […]
I know.. It’s just sounds like a daunting task… But let me assure you this isn’t as bad as you think. In this article, we will discuss:
* The benefits of moving your phone system to the cloud
* High-level process to move your existing office phone service
* What to look for when you are shopping for the best solution
As of August 2018, more than 28 billion robocalls have been placed in the United States according to YouMail. This equates to roughly 13 calls for every American in the month of August. So it’s not a surprise if you have answered a call from an unknown caller, just to find out it’s a […]
Understanding what you can do to keep your business phone numbers at your new location In order to understand why they can’t move your number to your new location or new carrier, we need to explain a little about how the phone numbers are routed. When it comes to analog services, the phone number has to […]
There are a lot of small to mid size recruiting firms out there, what makes yours stand out? You may have a dedicated staff, who possess years of experience and expertise. Or you may be a newer company full of bright, young recruiters. No matter what you fall under, we want to help give your […]
It’s almost that time of year again. Kids are busy making finishing touches on their wish lists, strangers are a little nicer to each other, and with Hanukkah and Thanksgiving sharing a date this year, the holiday advertisements have already begun. Personally, one of my favorite parts about the holidays is finding the perfect gifts […]
This week marks the conclusion of our Featured Features series. I hope that you have enjoyed it or at the very least, learned something new. I’ve saved my favorite features for last. These four features (plus a bonus feature!) give you the ability to stay connected to your customers no matter where you are. Gotta […]
Welcome back to another week of our series Featured Features. Last week I covered Extension Dialing, Call Transfer, Call Group, and Call Queue. Today I will be going over Call Monitoring, Conference Bridging, Intercom, and Paging. You may notice that other companies may charge extra for some of these features. With Telonium they are just […]
I hope you have been enjoying our blog series, Featured Features. If you’ve missed the past couple posts, don’t forget to check them out. So far I’ve gone over six of Telonium’s features: Auto Attendant, Custom Greetings, Music on Hold, Dial-by-Name Directory, Individual Voicemail, and Time-Based Routing. Now, I’m moving on to features that assist […]
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