Is Comcast or Charter telling you that you can’t keep your phone number?

Understanding what you can do to keep your business phone numbers at your new location In order to understand why they can’t move your number to your new location or new carrier, we need to explain a little about how the phone numbers are routed. When it comes to analog services, the phone number has to […]

Home for the Holidays with VoIP and Other Seasonal Tips

It’s almost that time of year again. Kids are busy making finishing touches on their wish lists, strangers are a little nicer to each other, and with Hanukkah and Thanksgiving sharing a date this year, the holiday advertisements have already begun. Personally, one of my favorite parts about the holidays is finding the perfect gifts […]

Featured Features – Week 5

This week marks the conclusion of our Featured Features series. I hope that you have enjoyed it or at the very least, learned something new. I’ve saved my favorite features for last. These four features (plus a bonus feature!) give you the ability to stay connected to your customers no matter where you are. Gotta […]

Featured Features – Week 4

Welcome back to another week of our series Featured Features. Last week I covered Extension Dialing, Call Transfer, Call Group, and Call Queue. Today I will be going over Call Monitoring, Conference Bridging, Intercom, and Paging. You may notice that other companies may charge extra for some of these features. With Telonium they are just […]

Featured Features – Week 3

I hope you have been enjoying our blog series, Featured Features. If you’ve missed the past couple posts, don’t forget to check them out. So far I’ve gone over six of Telonium’s features: Auto Attendant, Custom Greetings, Music on Hold, Dial-by-Name Directory, Individual Voicemail, and Time-Based Routing. Now, I’m moving on to features that assist […]

Featured Features – Week 2

We are now in the second week of our new blog series – Featured Features. If you missed last week’s post, then make sure to go check it out! Each week I’ll be going over a couple of Telonium’s features, giving detailed explanations and expert tips. In week one I went over Auto Attendant, Custom […]

Featured Features – Week 1

Today marks the beginning of a new series on the Telonium Blog – Featured Features. Try saying that five times fast. Sorry, couldn’t help myself. Each week I plan on highlighting a couple of Telonium’s features. I will give detailed explanations, general guidelines for using the features and helpful tips for getting the most out […]