It’s almost that time of year again. Kids are busy making finishing touches on their wish lists, strangers are a little nicer to each other, and with Hanukkah and Thanksgiving sharing a date this year, the holiday advertisements have already begun. Personally, one of my favorite parts about the holidays is finding the perfect gifts for my friends and family. I start preparing months in advance and I know I am not the only gift-giving fanatic out there.
With all this shopping and activity going on it’s also the time of year when business booms for a lot of companies. This is great news but, gearing up for the holiday season can be stressful too. To prepare for this crazy time many companies, especially those in e-commerce, will bring in seasonal workers. While you probably know how to best prepare for this increase in employees, you might not have considered how helpful it would be to have a scalable phone system. Since you pay month to month with Telonium, you can add on extensions for the busy time and then once the rush is over, turn those extensions off until next season. Yes, it’s that simple.
What are the benefits of VoIP if you don’t hire seasonal workers? Let’s begin with your employees. It might be nice to give them the option to work from home during the holidays, and with VoIP, they can. As long as they have a high speed internet connection at home, they will be good to go. And by cutting out commuting time, they’ll have more time to wrap presents, bake holiday treats, and spend time with their loved ones. That makes for some happy employees.
Our phone system has an array of features that will help you stay organized and stress free into the new year. For example, time-based routing, a feature that gives you control over what options or greetings are played for callers depending on the time of day or day of the week. You also have the ability to create multiple auto attendants. Therefore, you can create an auto attendant with a special greeting, holiday hours and seasonal deals and schedule it in our easy to use online portal. In my book, a personal touch is always appreciated and it’s nice to keep your customers informed.
How about the crazy winter weather that often comes with this time of year? If a snowstorm is expected to hit, send your employees home with their phones. That way, if driving to work is an impossibility, business can still run smoothly from the warmth of their homes. Let it snow, because with Telonium you will be ready for anything.
While this might be the most wonderful time of the year, let’s be honest, it can be the most stressful time of the year too. So let us take care of your business phone system and give you one less thing to worry about. Oh, and Happy Holidays!