A recent WSJ article shows confidence in the economy falling to a 9 month low, with only 36% of small business owners surveyed believing the economy was improving (down from 47%) and only 21% expecting conditions to get better in the year ahead (down from 30%). How can small business owners deal with the uncertainty […]
You’ve been trying to decide what phone solution is best for your business and have made the decision to go with VoIP. Congrats! You’ve made it over one hurdle. But there’s a lot of companies out there, and unless you’re super tech-savvy it can be hard to know what exactly to look for. Plus, honestly, […]
Since its commercial expansion in the 1990s, the Internet has continued to be adopted by consumers and businesses alike. Because of its usefulness and desirability, it has even become the subject of proposals for universal service more recently. Almost every day we see providers extend the range of internet service. Last Wednesday, AT&T installed fiber […]
By: Brett Chandrasekhar This morning, it was announced that Vocalocity is being acquired by Vonage for $130 million. This is the latest development in the VoIP industry since RingCentral went public late last month. Vonage CEO Mark Lefar commented “Vocalocity accelerates our entry with a comprehensive, high-quality product suite and scalable platform. In addition, Vocalocity’s […]
This week marks the conclusion of our Featured Features series. I hope that you have enjoyed it or at the very least, learned something new. I’ve saved my favorite features for last. These four features (plus a bonus feature!) give you the ability to stay connected to your customers no matter where you are. Gotta […]
Welcome back to another week of our series Featured Features. Last week I covered Extension Dialing, Call Transfer, Call Group, and Call Queue. Today I will be going over Call Monitoring, Conference Bridging, Intercom, and Paging. You may notice that other companies may charge extra for some of these features. With Telonium they are just […]
I hope you have been enjoying our blog series, Featured Features. If you’ve missed the past couple posts, don’t forget to check them out. So far I’ve gone over six of Telonium’s features: Auto Attendant, Custom Greetings, Music on Hold, Dial-by-Name Directory, Individual Voicemail, and Time-Based Routing. Now, I’m moving on to features that assist […]
We are now in the second week of our new blog series – Featured Features. If you missed last week’s post, then make sure to go check it out! Each week I’ll be going over a couple of Telonium’s features, giving detailed explanations and expert tips. In week one I went over Auto Attendant, Custom […]
Today marks the beginning of a new series on the Telonium Blog – Featured Features. Try saying that five times fast. Sorry, couldn’t help myself. Each week I plan on highlighting a couple of Telonium’s features. I will give detailed explanations, general guidelines for using the features and helpful tips for getting the most out […]
Hey everyone! Today we have a guest post from an article we recently came across from Software Advice – the authority on business telephony systems – that gave some really helpful tips, enjoy! by John Kinskey Despite the fact that an automated phone greeting is often a potential customer’s first interaction with a company, many small business […]
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