This was my first thought not too long ago when I heard the term VoIP used for the first time. Then, after learning more about it, my thought changed to; wait, and why is everyone not using this technology? It’s genius! I soon came to the realization that it’s because there are a lot of people, like past me, who have either never heard of it before or who – to be honest – heard of it but just don’t care. So today I am here to break down VoIP for you and make it a breeze to understand.
First let me explain the technology. VoIP is the abbreviation for Voice over Internet Protocol which means – delivering voice over your existing Internet connection. Ever heard of Google Voice, how about Skype? Yes? Then you already know more than you thought you did! They both use VoIP technology. If you haven’t heard of either of those, that’s okay too. The simplest explanation of VoIP is that you are using the Internet to make telephone calls as opposed to a traditional phone line. VoIP has given us a whole new way to make and receive phone calls.
Two of the many advantages in using VoIP are affordability and portability. The days of buying a closet full of equipment to manage your phones is over, it’s now as simple as plugging in your phone to the internet. This drastically cuts down your cost on hardware and maintenance of the phone system. (Who really has time for that anyway?) Now, portability. Telecommuting is easier than ever with VoIP, as long as an employee has their phone and an Internet connection, working from home is a cinch. With call routing, employees that are always on the go and away from their office phones no longer have to worry about missing important calls, they will always be connected through their cell phone.
VoIP is a relatively new technology, and while there are many people using it already, we’ve still got a ways to go before people are completely comfortable with it. So that’s what I’m here for, to spread the word any way I can. If you haven’t converted yet, there are so many advantages to using VoIP for your phone service, but I will save that for another day!
Don’t forget to check back in with us regularly because we plan on filling this blog with plenty of educational tidbits including helpful videos, animations, and posts. And of course if you ever have any questions at all, I would love to talk to you! You can contact Telonium at <my first name>@telonium.com