Remote Call Forwarding – A Necessary Evil

We have a significant number of clients who approach us for the service called Remote Call Forwarding (or RCF for short). This service simply forwards the call from one number to the other… So why is it so popular? Well.. It’s not. They use a service like ours because they HAVE to. Let us explain why clients need this service and how we may be able to make your money go further.

In the analog world, every US local phone number is tied to a geographic area. Each number is associated to a facility called a Rate Center, and cannot be moved out of this facility for routing reasons. Now, what happens if your business expands and need to move to a bigger facility? Well… There’s a dilemma. Many business owners do not choose the location of their future business based on rate center boundaries, so they end up having to subscribe to RCF solutions so that they can continue to receiving calls from the business they have been building for years upon years. This increases your monthly phone bill since this is an added expense to your phone service itself… But it doesn’t have to.

So, how does VoIP-based service help you? Unlike analog, users are not tied to a specific rate center. The fancy term that FCC likes to describe us is that we are a “nomadic service provider,” which means that we have access to nearly all rate centers in the country and can route it to wherever you are using the Internet connection. Even better, we can provide you the phone service for your business for your new location without having to change the number or have an added phone expense. So, next time you are moving your business, consider VoIP-based service provider like us.. We’ve only scratched a surface on what VoIP can offer your business.