Finding a Scalable Product is Easy: How About Scalable Customer Service?

By: Brett Chandrasekhar This morning, it was announced that Vocalocity is being acquired by Vonage for $130 million. This is the latest development in the VoIP industry since RingCentral went public late last month. Vonage CEO Mark Lefar commented “Vocalocity accelerates our entry with a comprehensive, high-quality product suite and scalable platform. In addition, Vocalocity’s […]

Price Comparisons: Telonium versus Phone Service Providers

Perhaps you’re on the fence about switching from an analog phone service that utilizes a gigantic, inefficient in-office phone system or PBX. So let’s get down to the nitty-gritty, the basic information every customer wants to know, how much does everything cost? In this post, we’ll examine the business phone services offered by Comcast, AT&T, […]