Finding a Scalable Product is Easy: How About Scalable Customer Service?

By: Brett Chandrasekhar This morning, it was announced that Vocalocity is being acquired by Vonage for $130 million. This is the latest development in the VoIP industry since RingCentral went public late last month. Vonage CEO Mark Lefar commented “Vocalocity accelerates our entry with a comprehensive, high-quality product suite and scalable platform. In addition, Vocalocity’s […]

VIDEO: Benefits of Using VoIP

Transcript: Hi, welcome to the Telonium Thursdays Whiteboard Web Series. I’m your host for this week, Alice. Today I’m going to be going over some of the benefits of VoIP. We’ve talked before about some of the reasons why hosted is better than on-site for small to mid-sized businesses, but let’s discuss a few more. […]