Finding a Scalable Product is Easy: How About Scalable Customer Service?

By: Brett Chandrasekhar This morning, it was announced that Vocalocity is being acquired by Vonage for $130 million. This is the latest development in the VoIP industry since RingCentral went public late last month. Vonage CEO Mark Lefar commented “Vocalocity accelerates our entry with a comprehensive, high-quality product suite and scalable platform. In addition, Vocalocity’s […]