Improving Your Business By Using VoIP

Many businesses are turning to cloud computing to save on costs. One option that you have for service in the cloud is VoIP for your communications. An article that is found on the Resource Nation website talks about the ways VoIP can improve your business.

“VoIP phones offer all of the features of PBX and other complex phone systems at a fraction of the cost, and often come with features unheard-of in landline systems.”

The main benefits of using VoIP include conducting conference calls, listening to a voicemail message in an email and even conduct video calls. However, there are also benefits of VoIP that your business may not even know about.

One aspect of using VoIP instead of a traditional landline is that you can reduce costs. You only need a computer to make calls. This eliminates the need to buy a dedicated phone system that will need wiring and testing. The use of VoIP in your office means that you only need one Ethernet cable to use for an internal network and phone line.

Another aspect of VoIP is the statistics that are provided to your company. You review call activity that can be sorted by month, week and day for every person in your organization. Other information you are provided includes the call length, number of answered calls and number of outgoing calls.

A VoIP system uses one number with a variety of extensions. This means that calls can be transferred to any valid extension that is set up in the system. The transferring of calls means your important calls will not be missed. If you connect your mobile device to a VoIP system, then you can make a call from anywhere in your building.

The use of a VoIP system will benefit your business if a disaster strikes. A VoIP system hosted in the cloud is accessible anywhere an internet connection is available. This means that your business is able to respond to customers after any disaster or outage by accessing information stored online.

If you have any questions about VoIP for your business, then contact us for more information.