What Are the Benefits of Using VoIP Over Analog?

Four simple reasons to choose VoIP for your Small Business…

#1 It is much easier to use, manage and install than an Analog phone system. Although a VoIP system offers a plethora of enhanced business features, using the phone system is far from complicated.Because the system is provided on your computer, all of the features are based on simple, user-friendly software. In contrast, features such as Call Transferring and Call Conferencing (to name a few) can be difficult and tricky to use on an Analog phone system.Moreover, installing a VoIP system takes little to no effort. Any individual who obtains some level of computer proficiency has the ability to quickly install and manage a VoIP system. On the other hand, an old Analog phone system requires an installation process that requires a trained technician.

#2 A VoIP system is significantly more cost effective. With this system, all calls–including long distance calls–are unlimited, resulting in enormous monthly savings. Additionally, phone features such as Auto Attendant, Voice Mail, and Call Recording are utilized at a cheaper cost through a VoIP system. Along with these features, a VoIP system offers a host of unique features that an Analog system simply cannot support. Essentially with VoIP, you can do much more for less.

#3 A VoIP system eliminates phone wiring. This system allows you to connect phones directly to a standard computer network port and even share with adjacent computers. With the absence of phone wiring, a VoIP system increases the mobility of a small business, where one can easily take calls from home or at another location. Furthermore, a VoIP system manages all extensions on a PC, making it easy to add more extensions.This accommodates the growth of small businesses without the worry of additional hardware costs and installations for different offices. In contrast, an Analog system requires extensive phone wiring and additional ports in different offices (which costs more money for each port),thus lacking the flexibility that is facilitated through a VoIP system.

#4 A VoIP system provides better customer service and better productivity. With a phone system that is computer based, phone functions are integrated with business applications. For example, only with a VoIP system will you have the ability to access the customer record of a caller automatically when you receive his/her call. This feature alone allows for enhanced customer service and cost efficacy through reducing time spent on each caller.