Take the Order Without Missing the Next Call
Restaurants, cafés and retail shops: pickup orders ring the counter, reservations reach the manager, and hours and directions answer themselves, so staff can stay with the customers in front of them.
Why Restaurants and Shops Choose Telonium
Press 1 for Pickup
An auto attendant sends orders, reservations and questions to the right place.
Hours and Directions on a Recording
The questions you hear all night answer themselves.
A Queue on Busy Nights
Callers wait with music instead of a busy signal.
Holiday Hours
Special schedules play automatically on the days you set.
The Manager’s Mobile
Reservations and vendor calls reach the manager anywhere.
Call Analytics
See your busiest hours and the calls you missed.
A Typical Setup
A Restaurant with a Host Stand, the Kitchen and a Manager
- 1Greeting. “Press 1 for pickup orders, 2 for reservations, 3 for hours and directions.”
- 2Orders. Ring the host stand and the counter at once; callers queue when both are busy.
- 3Reservations. Rings the manager’s mobile during service.
- 4Hours and directions. A recorded message, so staff don’t answer the same question all night.
- 5Holidays. Holiday hours play your special schedule automatically.
Questions About Telonium for Restaurants and Shops
Can callers hear our hours without anyone answering?
Yes. Make a menu option that plays your hours and directions.
Can two phones ring at once?
Yes. A call group rings the counter and the host stand together.
Do we need desk phones?
One phone at the counter is common; the Telonium app covers everyone else.
Can we change the greeting for a holiday?
Yes. Holiday hours play a different greeting on the dates you set.
Set Up Your Business Phone System Today
Pick your numbers, keep the ones you have, and add your team. Sign up online in about ten minutes; we usually approve accounts within one business day.